What we look for:

• You advise and lead clients in the design and execution of customer engagement and lifecycle strategies across CRM and Marketing Automation platforms (e.g. Salesforce, HubSpot, Emarsys).
  
• You capture customer requirements and translate them into actionable strategies, functional specifications, and best-fit technology solutions that create measurable business impact.
  
• You advise on and design customer journeys, segmentation models, and campaign automation to drive acquisition, engagement, and retention.
  
• You consult clients on data-driven marketing approaches - from strategy and customer segmentation to personalization and performance measurement.
  
• You collaborate closely with cross-functional experts at OMMAX, integrating CRM & marketing automation initiatives with Sales, Service, and broader digital strategies.
  
• You act as a trusted advisor to senior management, aligning marketing automation and CRM goals with overall business objectives.
  
• You prepare and facilitate client workshops, stakeholder meetings, and enablement sessions, ensuring clients can sustain and scale marketing automation solutions.
  

What we require:

• You hold a university degree in business, marketing, communications, media, or a related field - a Master’s or MBA is a strong plus.
  
• You have a minimum of 3 years’ hands-on experience in CRM & marketing automation strategy, data-driven marketing, customer journey design, and lifecycle management.
• You show experience in project management and stakeholder engagement, with the ability to lead cross-functional teams and client initiatives.
  
• You combine a proactive mindset with a strong sense of ownership and you thrive on new challenges and continuously seek to grow and improve.
  
• You are a collaborative, solution-oriented team player with a hands-on mentality, strong communication skills, and a genuine passion for digital transformation
  
• You are fluent in English - regional languages are of advantage.

What you can expect:

• Your impact is crucial: You actively shape the digital future in a highly motivated & smart team in direct cooperation with the founders & partners, creating real added value by linking strategy and implementation.
• Your hard work pays off! You benefit from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, we promote our top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
• Your development - our concern: From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career at OMMAX - with us you will become a digital leader!
• Your working environment: You will be immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model at one of our locations in Munich, Berlin, Hamburg, London, Milan and Amsterdam.  
• Your view into the future: You will work at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.  
• Your benefits on top: You can look forward to regular team events and joint sports sessions, an attractive company pension scheme, an exclusive sport offer as well as mobility and meal allowances and a wide range of other company benefits. 

About us

OMMAX – Building Digital Leaders is a digital strategy consultancy based in Europe, specializing in  sustainable digital value creation in over 50 countries, while catering to an array of mid-sized companies, large enterprises, and >50 private equity firms around the world. Composed of >300 international experts and with >2.000 realized projects in the fields of  digital strategy, digital operational excellence, data science, and transaction advisory services, OMMAX is a front-runner regarding holistic data-driven  strategy consulting and end-to-end execution of digital solutions.